课程名称:物流管理基础 Fundamentals of Logistics Management
先修课程:管理学,运筹学,市场营销学
班级:物流管理1301-02
总学时:32(2.0学分)
起止日期:2015.04.20----2015.06.16
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主讲教师:刘志学 教授 徐 和 教授
联系电话:13697322956 027-87556465 13871193215
办公室:威尼斯欢乐娱人城·首页大楼652室 威尼斯欢乐娱人城·首页大楼609室
Email: lsy868@hust.edu.cn xuhe@hust.edu.cn ------------------------------------------------------------------------------------------------------
课程概述
《物流管理基础》是研究物质实体流动及其运作规律的物流专业的核心课程,也是物流管理本科专业的基础专业课。该课程首先讲授物流管理导论、物流系统功能等基础内容;然后讲授物流战略管理、物流客户服务、物流服务方案设计、第三方物流管理、物流成本管理、物流管理前沿等专题内容。
教学目的
1)熟练掌握物流管理的基本概念、基本理论与方法;
2)把握物流管理的核心思想和物流系统结构体系;
3)全面了解物流管理的基础内容与专题内容;
4)学会运用物流管理的理论和方法分析解决实际问题。
教学方法
注重文献阅读、课堂讲解、案例分析与讨论的有机结合。
考核方法
课堂参与、文献阅读报告、案例分析报告:50%;期末考试:50%。
教学日程安排
第一讲:2015.04.20,5-6节,2学时
第一章 物流管理导论
·物流与物流管理的概念
·物流管理理念
·物流管理系统
文献阅读:The evolution and future of logistics and supply chain management(R. H. Ballou, European Business Review, 2007);Modern logistics systems- Theory and practice(Kenneth C. Williamson, JBL,1990);The integrated logistics management system-a framework and case study(Huan Neng Chiu,IJPD&LM,1995);Modeling and design of global logistics system(Marc Goetschalckx et al., EJOR,2002);Comparison of Asian and European logistics systems(J. H. Bookbinder, IJPD&LM,2003);Reliable logistics networks design with facility disruptions(Peng Peng, TRB, 2011);Impact of logistics processes on competitiveness of companies(Jonas ČEPINSKIS, 2010);We must find the courage to change(Douglas M. Lambert & Matias G. Enz, JBL, 2015)
案例:电子商务物流模式;安吉物流;阿里巴巴物流平台
第二讲:2015.04.22,1-2节,2学时
第一章 物流管理导论(续)
·物流管理系统(续)
第二章 物流系统功能
·运输与配送
·仓储与保管
文献阅读:Towards collaborative, intermodal hub networks(Bas Groothedde et al, Transport Res. E, 2005);Integrated inventory and transportation mode selection- A service parts logistics system(Erhan Kutanoglu et al., Transport Res. E, 2008);Integrating the warehousing and transportation functions of the supply chain(Scott J. Mason, et al. IJPE,2003);An empirical study of RFID implementation in the warehousing industry(B.S. Vijayaraman and Barbara A. Osyk, IJLM, 2006); Methodology based on Geographic Information Systems for biomass logistics and transport optimisation(C. Perpin ˜a et al, Renewable Energy, 2009); Integration of inventory and transportation decisions in a logistics system(Qiuhong Zhao et al., Transport Res. E, 2010); Integration of inventory and transportation decisions in a logistics system(Felix T.S. Chan, T. Zhang et al., Expert Sys. With App., 2011)
案例:幸运混合咖啡;九州通医药物流;武钢物流
第三讲:2015.04.27,5-6节,2学时
第二章 物流系统功能(续)
·包装
·装卸搬运
·流通加工
·物流信息处理
·物流系统增值服务
文献阅读:Selection of packaging systems in supply chain from a sustainability perspective- The case of Volvo(Henrik Pålsson, et al., Packaging Technology and Science, 2012);Logistics-driven packaging innovation- a case study at IKEA(Daniel Hellstro¨m and Fredrik Nilsson, IJRDM,2011);Optimal operations of transportation fleet for unloading activities at container ports(Seungmo Kang, et al., TRB,2008);Logistics information systems(Petri Helo and Bulcsu Szekely, Industrial Management & Data Systems, 2005);Perception on information and communication technology perspectives in logistics(Shaligram Pokharel, The Journal of Enterprise Information Management, 2005);Added value, enterprise value and competitive advantage(David Waters et al., Management Decision,2002);The firm as a value-added system-integrating logistics, operations and purchasing(Stanley E. Fawcett, IJPD&LM,2002);Design and development of logistics workflow systems for demand management with RFID(C.K.M. Lee, Expert with Application, 2011)
案例:宝井钢材加工物流;怡亚通供应链物流;迪拜物流园
第四讲:2015.04.29,1-2节,2学时
第三章 物流战略管理
·战略与战略规划
·企业物流战略规划
文献阅读:Logistics Strategy(Micheal A. McGinnis,JBL,2002);Methodology For Logistics Strategy Planning(Alan Rushton and Richard Saw,IJLM,1992);A strategy for third-party logistics systems-A case analysis using the blue ocean strategy(Changsu Kim et al, Omega,2008);Robust optimization for emergency logistics planning- Risk mitigation in humanitarian relief supply chains(Aharon Ben-Tal, TRB, 2011)
案例:工业企业物流管理规划和物流管理变革;传化物流
第五讲:2015.05.04,5-6节,2学时
第三章 物流战略管理(续)
·物流战略联盟
第四章 物流客户服务
·客户服务要素
·物流客户服务的重要性
·物流客户服务战略
文献阅读:The strategic benefits of logistics alliances(Bowersox,HBR,1990);Logistical Alliances-Trends and prospects in integrated Europe(Prabir K. Bagchi,JBL,1998)Globalisation strategies and business organisation of a network of logistics service providers(W. Lemoine,IJPD&LM,2003);Customer perceptions on logistics outsourcing in the European consumer goods industry(Richard Wilding, IJPD&LM,2004);Innovation management of logistics service providers- Foundations, review, and research agenda(Christian Busse, IJPD&LM,2011)
案例:BAX Global&Dell;安泰达物流;夏晖物流
第六讲:2015.05.06,1-2节,2学时
案例分析教学:劳拉·阿什利公司与联邦快递的战略联盟
第七讲:2015.05.11,5-6节,2学时
第四章 物流客户服务(续)
·物流客户服务设计
·从客户服务到客户成功
第五章 物流服务方案设计
·物流服务方案的涵义与特点
·物流服务方案的基本内容
文献阅读:The firm as a value-added system-integrating logistics, operations and purchasing(Stanley E. Fawcett,Stanley A. Fawcett,IJPD&LM,2002);Designing a reverse logistics operation for short cycle time repair services(M. Mehdi Amini,IJPE,2005);A web-based logistics management system for agile supply demand network design(Petri Helo,JMTM,2006);Strategies for customer service level protection under multi-echelon supply chain disruption risk(Amanda J. Schmitt, TRB,2011)
案例:宝洁:通过流程再设计提高客户价值;麦当劳的冷链物流
第八讲:2015.05.13,1-2节,2学时
第五章 物流服务方案设计(续)
·物流服务方案策划
·物流服务方案设计
·A公司销售物流服务方案
文献阅读:On Planning and Design of Logistics Systems for Uncertain Environments(Carlos F. Daganzo, IJPD&LM,1999);Enterprise logistics and supply chain structure_the role of fit(Gregory N. Stock, JOM,2000);Logistics organizations- Ideologies, principles and practice (Stig Johannessen, IJLM,2002);A model for designing multiple products logistics networks(Hongze Ma, IJPD&LM,2006);Logistics service performance contracts- design, contents and effects(Helena Forslund, IJPD&LM,2009);Reliable logistics networks design with facility disruptions(Peng Peng, TRB,2011)
案例:上汽售后零部件配送中心的精益设计与管理;安得物流;电子商务物流解决方案
第九讲:2015.05.18,5-6节,2学时
第六章 第三方物流
·TPL的基本概念
·TPL的效益原理
文献阅读:Third-Party Logistics-Some User Versus Provider Perspectives(Pual R. Murphy,JBL,2000);A conceptual model for selecting and evaluating third-party reverse logistics providers(Laura Meade,IJPD&LM,2002);Third-party logistics-a literature review(Alessandra Marasco,IJPE,2008);Integration between manufacturers and third party logistics providers(Ole Mortensen, IJOPM, 2008);The year 2007 survey-Provider CEO perspectives on the current status and future prospects of the third party logistics industry in the Asia-Pacific region(Robert Lieb et al,IJPD&LM,2008);An analysis of third-party logistics performance and service provision (Chiung-Lin Liu, Andrew C. Lyons, TRE, 2011); Third-party logistics selection problem- A literature review on criteria and methods(Aicha Aguezzoul, OMEGA, 2014)
案例:中国物流公司物流转型;宝供打造第三方物流“帝国”
第十讲:2015.05.20,1-2节,2学时
第六章 第三方物流(续)
·TPL的运作与管理
·TPL的世界性发展
案例:海尔日日顺物流;中国邮政物流; 2013/2014 Annual Third-party Logistics Study Report; State of third party logistics providers in China(Albert Wee Kwan et al, IM&DS, 2014)
第十一讲:2015.06.01,5-6节,2学时
第七章 物流成本管理
·物流成本构成与特点
·物流成本管理方法
·物流总成本分析
·物流成本控制
文献阅读: An activity-based costing model for logistics operations of manufacturers and wholesalers(Ouit Manunen et al,IJL,2000);Developing a framework for evaluating the logistics costs in global sourcing processes(Amy Z. Zeng et al, IJPD&LM, 2003);Reduce logistics cost at GM(Dennis E. Blumenfeld,Interfaces,1987);A service-costing framework for logistics companies and a case study(Adil Baykasoglu and Vahit Kaplanoglu, Management Research News, 2007); Success factors and cost management strategies for logistics outsourcing(George N. Kenyon, Journal of Management and Marketing Research, 2011)
案例:神龙汽车公司物流成本控制途径; 作业成本法对物流成本分析的改善案例
第十二讲:2015.06.03,1-2节,2学时
第八章 物流管理前沿
·供应链物流
·逆向物流
案例分析教学:邯运物流
文献阅读:Enterprise logistics and supply chain structure: the role of fit(Gregory N. Stock et al., JOM, 2000);Logistics collaboration in supply chains- practice vs. theory(Erik Sandberg,IJLM, 2007);Integrated inventory and transportation mode selection-A service parts logistics system(Heung-Suk Hwang, Computers&Industrial Engineering, 2002);Reverse logistics-A review of the literature and framework for future investigation (Craig R. Cater, JBL, 1998);The dynamic design of a reverse logistics network from the perspective of third-party logistics service providers, Hokey Min,IJPE, 2008); Supply chain integration with third-party logistics providers (Jayanth Jayarama, Keah-Choon Tan, IJPE, 2010);Information sharing and collaboration practices in reverse logistics (Festus O. Olorunniwo, Xiaoming Li, SCM, 2010); Planning a sustainable reverse logistics system_ Balancing costs with environmental and social concerns (Tânia Rodrigues Pereira Ramos, OMEGA, 2014)
案例:IBM物流;东本储运物流;Nike智能物流
第十三讲:2015.06.08,5-6节,2学时
第八章 物流管理前沿(续1)
·物流收益管理
文献阅读:Revenue management: research overview and prospects(McGill,J.I. and Van Ryzin,G.J. Transp. Sci., 1999);The underlying markov decision process in the single-leg airline yield management problem (Lautenbacher,C.J. and Shaler Stidham,JR., Transp. Sci., 1999)
第十四讲:2015.06.10,1-2节,2学时
第八章 物流管理前沿(续2)
·物流收益管理(续)
文献阅读:Introduction to the theory and practice of yield management(Netessine and Shumsky, Informs transactions on education, 2002);Revenue management games: Horizontal and vertical competition(Netessine and Shumsky, Management Sci., 2005)
学生分组演讲: The “Killer Application” of Revenue Management: Harrah's Cherokee Casino & Hotel (Metters, R., et al, Interface, 2008)
第十五讲:2015.06.15,5-6节,2学时
第八章 物流管理前沿(续3)
·物流风险管理
文献阅读:Effects of centralization on expected costs in a multi-location newsboy problem(Eppen, Management science, 1979);A postponement model for demand management(Ananth V. Iyer, Vinayak Deshpande, Zhengping Wu, Management Sci., 2003);Capturing the risk-pooling effect through demand reshape(Amit Eynan, Thierry Fouque, Management Sci., 2003);On the relation between the benefits of risk pooling and the variability of demand(Gerchak, and Qi-Ming HE, IIE trans., 2003);Who benefits from transshipment? Exogenous vs. endogenous wholesale prices(Lingxiu Dong and Nils Rudi, Management Sci., 2004);Conditions that cause risk pooling to increase inventory(European Journal of Operational Research 192,2009)
第十六讲:2015.06.17,1-2节,2学时
第八章 物流管理前沿(续4)
·物流风险管理(续)
·复习与总结
文献阅读:Managing production and procurement through option contracts in supply chains with random yield (Xu He,IJPE,126,2010);Contracting with an urgent supplier under cost information asymmetry (Xu He et al.,European Journal of Operational Research 206,2010)
学生分组演讲: Managing the Seed-Corn Supply Chain at Syngenta (Jones, R. C., et al, Interface, 2003)
教学参考资料
1. 教材:(美)道格拉斯.兰伯特等.物流管理.第二版. 张文杰等译. 电子工业出版社,2007
2. 参考书
(1)(美)罗纳德. H. 巴罗 等著. 企业物流管理——物流的规划、组织与控制. 修订本. 王晓东等译. 机械工业出版社,2009
(2)(英)约翰.曼根,等著.国际物流与供应链管理. 刘志学、左晓露等译. 电子工业出版社,2011
(3)Donald Bowersox et al. Supply Chain Logistics Management. McGraw Hill, 2006
(4)(美)Carlos F.Daganzo著.物流系统分析.第2版. 沈欣译. 机械工业出版社,2006
(5)(德)汉斯.克里斯蒂安.波弗尔著.物流前沿.第4版. 张庆英等译. 电子工业出版社,2010
(6)James R. Stock and Douglas M. Lambert. Strategic Logistics Management. 4ed., McGraw Hill, 2001
(7)(美)罗德华.佛莱哲利著. 物流管理战略咨询. 任建标译. 中国财政经济出版社,2003
(8)(英)马丁.克里斯托弗著.物流与供应链管理.第4版. 何明珂等译. 电子工业出版社,2012
(9)(美)约翰.科伊尔等著.企业物流管理. 文武等译. 电子工业出版社,2003
3. 相关期刊与网站
1. 中国管理科学
2. 工业工程与管理
3. 计算机集成制造系统
4. 中国物流与采购
5. 物流技术
6. 物流技术与应用
7. Management Science
8. Operations Research
9. Transportation Science
10. Production and Operations Management
11. Manufacturing& Service Operations Management
12. European Journal of Operational Research
13. Journal of Business Logistics
14. International Journal of Logistics Management
15. International Journal of Physical Distribution & Logistics Management
16. International Journal of Operation and Production Management
17. International Journal of Production Economics
18. Transportation Research Part B (Methodological)
19. Transportation Research Part E (Logistics and Transportation Review)
20. Naval Research Logistics
*威尼斯欢乐娱人城·首页图书馆电子数据库(中国学术期刊网,ABI,Ebsco,Emerald,Elsevier,Informs,JSTOR,Wiley)
*中国物流与采购网(www.chinawuliu.com.cn)
*美国供应链管理专业委员会网(www.cscmp.org)